Terms & Conditions

Order Processing

Orders will only be processed upon receipt of payment. Once an order has been accepted confirmation will be sent via email.

Delivery Information

Please allow up to 7 days for delivery within Australia ... overseas delivery will be by normal Australia Post timelines.
Registered post is available for an additional cost of $2.50 per order.
We are not responsible for the loss or damage of any goods once in transit. If your order is not received within specified delivery times please contact us on vivienne@peoplecraft.com.au to have your order followed up.

Payment methods

Payment can be made online using PayPal. Offline payment options available include direct bank deposit, money order or cheque. We are not able to accept personal cheques or money orders from other countries, as they are too expensive to clear by the banks here. All prices are in Australian Dollars inclusive of GST.

Returns and Refunds

If you are not 100% satisfied please return your item within 14 days of receipt for a refund or replacement.

Cancelled Orders

Orders may be cancelled for any reason, if the item has already been shipped to you no money will be refunded until the return of the item in its original packaging to us.

Disclaimer

We are not liable for any loss or damages arising from the use of this website. We attempt to keep the information on this site as accurate as possible.
If you are not 100% satisfied return the product for refund (as per returns and refund policy described at left).

Order not in stock

Although we do keep our items for sale in stock, some items may not be available upon placement of your order. Under these circumstances you will be notified and will have the option to cancel your order, wait for stock to arrive, or select an alternative item.